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CutPile · Not normal software

Intelligence in every submit.

An operations platform for the trades where every action runs through a mind. It reads the call, prices the floor, writes the follow-up in your voice, and thinks alongside you on the phone. We use the newest models the day they ship, in ways their makers have not.

You submit
voice note · from the road
"Uh, she returned the samples, chose the four-inch oak, whiskey barrel color, still on the fence about the kitchen tile. Quote her today."
thinks
CutPile returns, in a second
Intelligence in, intelligence out

Built inside a real trades business. Opening to a few more.

The difference

This is not normal, and it is not trying to be.

Most business software is a system of record — a place to type what already happened. CutPile is a system that thinks. The difference is not a longer feature list. It is that intelligence is the substrate, not a sidebar. Sixty-eight capabilities shipped, and every one of them runs through a model.

68 capabilities, each with a mind 0 forms you keep up to date 1 shared memory of your whole business
A trick nobody wired

The browser is the phone and the AI

A live call and a frontier model, held on one page with nothing between them. The SDKs allow it; we are the ones who built it. Join any call and it captions both sides and interprets a dozen languages, on demand.

Learns without breaking

A memory that can't corrupt itself

Every fact carries where it came from, on a ladder of trust. So the system improves itself unattended and never overwrites a stronger truth with a weaker one. Unattended learning that is actually safe.

It knows who you are

Context in every generation

One shared mind of your business — the crew, the trade partners, the prices, the things you have said out loud — feeds every word it writes. It spells your people right because it knows them.

Strategy, not mail-merge

Email written by a marketer

Press once and it composes a follow-up for exactly where a buyer sits in the cycle, grounded in real copywriting craft, then a second pass edits it. Not a template. A pitch.

The shift

You were sold a database with a form. You needed a coworker.

The CRM you were told to buy

  • An empty form, waiting for you to type.
  • Fields you keep current, or you don't.
  • Reports about work you already did.
  • Reminds you. Never lifts a finger.

CutPile

  • The call ends already written up and filed.
  • The follow-up you promised, drafted and waiting.
  • A morning brief that names who to call and why.
  • Talks back out loud, and gets smarter every day.
See it working

This is the interface. The names are invented; the behavior is real.

Cockpit · Thursday
Good morning, Ren — a day to lock the Harborview install and keep the Ashcombe quote from drifting.
Marlowe Quinn Received estimateSample of the rift-sawn white oak went out Monday. Next: send the written quote and ask about timing.
Harborview HOA ScheduledInstall set for Tuesday. Next: text the crew the arrival window and confirm the elevator hold.
Dev Ashcombe Deposit owedVerbal yes last week, nothing since. Next: a light nudge with the deposit link before it goes cold.
The Cockpit. A living "what's next," rewritten every morning — not a task list you maintain.
Casey Rivera · Job feed
CutPile drafted 2 follow-ups from the call. Review and send.
Drafted for you
Emailto Casey Rivera— promised to send the quartersawn oak quote
Hi Casey, as promised, here is the quote for the quartersawn white oak in the front room. [Attach quote] Let me know if you have any questions.
DismissSend email
Textto Casey Rivera— confirming the measure
Hi Casey, just confirming our measure appointment for [date/time]. Does that still work for you?
DismissSend text
It drafts what you promised. Prefills what it can ground, leaves a [placeholder] for what it cannot, and never invents a fact.
CutPile Assist · on the live call
"That's Marlowe on the line — received-estimate, deciding on the kitchen. I have nineteen cartons of the oak in stock, enough for her floor. Captions and the interpreter are running if you need them."
It rides the hard call with you. Live captions from the line, the facts pinned as they are said, a twelve-language interpreter — joined on demand, not bolted to every call.
Front and back

It doesn't just run your office. It runs the website your customers see.

Every visit, every floor they view, every one they save, every visualization they build, and every message between you — captured, attached to their project, and waiting for you on the backend. It is managed behind the counter, so it may as well be managed out front. This becomes part of every deal.

Thornebrook FloorsCasey Rivera · signed in by magic link
rift & quartered white oak
Ashford White Oak
7½" wide · wire-brushed · matte
Members price $9.75 / sq ft installed
♥ SavedShareAdd to project
CutPile: "Nice pick, Casey — want me to check pickup vs. delivery on this one?"
Their side of the glass. Browse, save, share, chat — all of it tracked to their project.
  • Known from the first click. Anonymous browsing is held, then attached to their profile the moment we know an email or a phone.
  • No passwords. They sign in with a magic link and code, email or phone, from a call or on their own.
  • Saves and shares. The floors they love follow them to the showroom, and a share captures the next lead.
  • Live chat. With CutPile, or with a real person — showroom or remote.
  • Nothing re-entered. When they request an estimate, everything they touched is already on the job.
The roadmap, in the open

The whole vision, nothing hidden. It lights up as we ship.

CutPile is early, and honest about it. Here is everything — what runs today, what we are building, and what is coming. Live now glows; the rest arrives on this page the moment it is real.

Live now
  • Reads and files every call, text and note, no dropdown touched
  • Writes the follow-up you promised, in your voice
  • Composes a strategic marketing email for exactly where the buyer sits
  • Talk to CutPile, live voice that knows the whole business
  • Talk through a job and it updates the status and drops the notes
  • Two-way email, text and photos, tracked for opens and clicks
  • Dials the customer, records, transcribes and summarizes every call
  • CutPile Assist joins a live call: captions, facts, a twelve-language interpreter
  • Native New Estimate, one workflow end to end
  • The Brain, learning safely, now versed in the NWFA guidelines
  • One shared context so it knows your team, partners and prices by name
  • Whispers: it proposes a record change it heard, you confirm with one click
  • Cockpit and a daily briefing that names who to call
  • Financials from QuickBooks, attachments with live PDF previews
  • Catalog, honest pricing, a street view of every job
Building now
  • The spoken AI and interpreter voice, joining a call on demand
  • Live chat, a fourth channel, with AI and a real operator
  • Your public website, run by CutPile
  • Knows the flow of a wood job: acclimation, jobsite readiness, what is next
On the way
  • Customer logins by magic link and code, email or phone
  • A customer portal with saved floors, estimates and invoices
  • Product pages customers can view, save and share
  • Every visit tracked to a profile, from the very first click
  • Visualizations customers build, saved to their project
  • A referral program that rewards your best advocates
  • Reputation management that catches every 5-star review
  • Buy on the spot, real e-commerce, warehouse and logistics
  • A site for every brand, product line and single color
A living document

This page is a snapshot of CutPile, then and there.

CutPile changes fast, so cutpile.com is rebuilt from the ground up every time the story does. Each build is kept — a record of what the platform was, and what we believed, at that moment. The site grows with the product, and remembers every version it used to be.

psst — type our name to open the vault ›

Early access

See what your business looks like when it starts to think.

We are opening CutPile to a small number of trades and field businesses. Tell us who you are and we will be in touch.